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Italian company specialized in ICT services, in particular m...
created · Updated
Deadline: Dec 9, 2022
Received 0 expressions of interest

Summary

Italian SME, based in Emilia-Romagna region, concerns ICT services, in particular maintenance and monitoring of networks and data centers, specialized technical support, monitoring systems’ management and related alarms, backup management and disaster recovery systems. The firm is looking for a distribution, financial and outsourcing collaboration with a partner in Switzerland, Russian Federation, Ukraine, Eastern Europe, who wants to upgrade its IT structure.

Description

The company, based in Ravenna province, deals with ICT services, in particular maintenance and monitoring of network and data centers, it owns and manages a help desk h24 and trouble ticketing, specialized technical support, monitoring systems’ management and related alarms, backup management and disaster recovery systems.
Over the years, the company has matured such skills and expertise necessary to handle the support for IT infrastructure with activities carried out remotely. Its main competences are technical configuration activities, testing and maintenance of all network equipment and related management software, as well as the drafting of security policies for their use.
The firm’s current offer of standard services (help desk, technical support and network-related monitoring services) are integrated by specialized skills. This is a certain competitive advantage against large competitors, which have abilities only referred to widespread diffusion tools.
Recently the company has opened its business to cybersecurity issues, structuring a range of consulting and penetration testing services designed to provide an assessment of the security of an IT system or network by simulating an attack.
Furthermore, it has also invested in important projects for the creation of highly innovative notarization services: the information entered is made irrefutable thanks to the functions of blockchains. The notarization features enable the implementation of secure processes such as the recording of events, agreements and contracts between private individuals that can be validated in the future.
The partners desired by the firm are medium and large companies, mainly multi-site, with complex issues, interested in outsourcing part of the support services in the ICT sector, which require technologies for the monitoring of the services quality and the prevention of breakdown. They belong in particular to the banking sector, retail chains, the energy sector and telematic and telephone services as well as the public sector. Moreover, the partners searched are located in Switzerland, Russian Federation, Ukraine, Eastern Europe, and they are available for financial, outsourcing and services agreements.

Advantages & innovations

The italian SME’s current offer of standard services (help desk, technical support and network-related monitoring services) are integrated by specialized “niche” skills. This is a certain competitive advantage against large competitors, which have abilities only referred to widespread diffusion tools, especially declined in the "cloud" version. Furthermore, the company has recently invested in important projects for the creation of highly innovative notarization services: the information entered is made irrefutable thanks to the functions of blockchains. The notarization features enable the implementation of secure processes such as the recording of events, agreements and contracts between private individuals that can be validated in the future.

Stage of development

ITALY

Partner sought

The partners desired by the firm are medium and large companies, mainly multi-site, with complex issues, interested in outsourcing part of the support services in the ICT sector, which require technologies for the monitoring of the services quality and the prevention of breakdown. They belong in particular to the banking sector, retail chains, the energy sector and telematic and telephone services as well as the public sector. Moreover, the partner searched is located in Switzerland, Russian Federation, Ukraine, Eastern Europe, and it is available for financial, outsourcing and services agreements.

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Project full name: EIT Food Public Engagement Proof of Concepts Call for Proposals 2023, 2024, 2025
Project acronym: EIT Food PE PoC Call 2023, 2024, 2025
Grant agreement number: N/A
Total EU funding available: €360 000 per submission window (total for 3 rounds: €1 380 000)
By the date of the Calls’ launches a webpage will be activated at eitfood.eu/projects/public-engagement-proof-of-concepts-call

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